ExpertCallers is a HIPAA compliant medical answering service company providing comprehensive customer service to practices in the medical industry. We have over 10 years of experience in helping medical practices find an optimum way to respond to patients without having to manage a dedicated team.
Our team has wide experience in managing end-to-end doctor answering services. Be it scheduling appointments to sending messages to doctors, answering questions pertaining to your practice, to calling up physicians, our medical answering service has helped several companies handle calls in a proficient and economical way.
As a client-centric organization, we customize our services to meet the needs of your medical practice. While we strictly follow your protocols to project the image you want, we also add value to it by maintain high quality and commitment levels.
All our employees have complete experience and training in dealing with calls related to medical and pharmaceutical companies. So, you can rely on us for accuracy, promptness, and professionalism.
We have a HIPAA compliance team to ensure compliance by all our employees. Concurrently, the team monitors the quality of the answers to ensure standards are met always.
We strictly follow customized scripts to ensure protocols recommended by your office are met exactly. This helps us handle different scenarios more effectively.
Contact us now for outsource medical telephone answering services.